Posts

I’ve used messaging tools like IRC and Slack at work every day for the last 11+ years. For much of that time, I was working remotely. Even my co-workers, working in offices, used messaging tools as much as I did.

Normal releases are consistent and predictable. Scheduled releases benefit developers, testers, support and PR. Unpredictable releases can cause communication problems, stress and fatigue. Those can lead to poor software quality and developer turn-over.

We all want to ship as fast as possible, while making sure we can control the quality of our product. Continuous deployment means we can ship at any time, right? Well, we still need to balance the unstable and stable parts of the codebase.

Yes, I wrote a whole blog post about bugs. Bugs are boring and managing bugs can be mind-numbing. However, all software has bugs and managing those bugs helps you understand the health and quality of your software, helps you understand the risk associated with new features, and helps you figure out if you’re ready to ship or not.

I joined Mozilla in 2006 wanting to learn how to build & ship software at a large scale, to push myself to the next level, and to have an impact millions of people. Mozilla also gave me an opportunity to build teams, lead people, and focus on products. It’s been a great experience and I have definitely accomplished my original goals, but after nearly 10 years, I have decided to move on.

I realized a long time ago that I was not the type of person who could create, build & polish ideas all by myself. I need collaboration with others to hone and build ideas. More than not, I’m not the one who starts the idea. I pick up something from someone else - bend it, twist it, and turn it into something different.

My last post talks about the initial work to create a real user analytics system based on the UI Telemetry event data collected in Firefox on Mobile. I’m happy to report that we’ve had much forward progress since then. Most importantly, we are no longer using the DIY setup on one of my Mac Minis. Working with the Mozilla Telemetry & Data team, we have a system that extracts data from UI Telemetry via Spark, imports the data into Presto-based storage, and allows SQL queries and visualization via Re:dash.